Cool Heat Mechanical Systems is committed to upholding the highest level of service and installation in the heating and air conditioning industry. We want your service experience to be one of the best service experiences you have ever had. That’s why we offer you the Cool Heat 100% Satisfaction Guarantee.
12-Month Service Work Guarantee
If you are not totally satisfied for the first year following the service work performed by Cool Heat, we will promptly address and perform to your complete satisfaction those issues regarding material and workmanship or we will refund your service call fee.
12-Month Product Installation Guarantee
If you are not totally satisfied with our product installation work, we will promptly address and perform to your complete satisfaction those issues regarding material or workmanship or we will remove the installed equipment and refund your money.
- Terms and Conditions
This guarantee shall apply so long as: 1) the entire furnace and condensing unit is professionally tuned-up annually by a service technician; 2) all repairs recommended by Cool Heat are performed on the unit; 3) the system has been used solely for the purpose and under the conditions for which it was designed and has not been subjected to misuse, alteration, accident or abuse.
Only the manufacturer’s warranty is provided on any parts or materials provided in connection with the work. Company’s obligation for defective products and/or workmanship or any damage caused thereby, and Buyer’s exclusive remedy, shall be limited to the replacement of any defective parts or workmanship and shall be conditioned upon Company receiving actual written notice of said defects within a warranty period(s) applicable. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY SHALL NOT BE SUBJECT TO AND DISCLAIMS ALL CONSEQUENTIAL, INCIDENTAL AND CONTINGENT DAMAGES WHATSOEVER.